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Theraposture appoints highly experienced Trusted Assessor for central England and Wales

Theraposture, the respected family-run specialist in adjustable beds, chairs and care cots, has appointed Glen Till as its new Trusted Assessor for central England and Wales.

Glen Till - Trusted Assessor

Glen Till – Theraposture Trusted Assessor

Glen brings a wealth of mobility equipment expertise to Theraposture and its clients. Glen has worked in the mobility product sector since 2000 which has included a lengthy sales position for a leading manufacturer, ownership of two mobility retail outlets and experience in disabled paediatrics.

He has accrued extensive knowledge regarding a wide variety of assistive equipment and aids for daily living which will benefit Theraposture clients through a holistic view on independence. Glen’s skillset includes expertise regarding postural support and moving and handling, enhanced by a proven track record of supporting Occupational Therapists. Glen will also be re-engaging his previous commercial relationship with fellow Trusted Assessor Steve Keetley – hence provides a fast track to understanding and learning.

Based in Lutterworth in Leicestershire, Glen is now responsible for assisting end users, families and healthcare professionals with informed and ethical guidance regarding assistive equipment. Through Glen’s two decades of experience, he has the knowledge to assess and recommend the right solution for the right person as he describes:

“I still fully believe client assessment is absolutely key to appropriate product provision. Throughout my whole career, whether that’s working business-to-business or direct with consumers, understanding individual needs is critical to ensure the right product is prescribed. My ethos perfectly fits with that of Theraposture along with its transparent policy on pricing, ethical approach and diligent service. It breaks my heart to see so many people out there using equipment that is not suitable for them which impacts on independence and safety.”

Since joining the business, Glen has been impressed with the popularity and effectiveness of Theraposture video assessments. Complementing home visits or providing an online alternative to face-to-face meetings, video appointments are proving efficient as he explains:

“It’s great to see how Theraposture’s use of video technology is helping customers make informed decisions faster. I have already been involved in many video calls and witnessed how several decision makers and therapists can be involved in one appointment without having to travel. The right solution can be reached quicker and with everyone’s approval in much less time. Our 14-day Suitability Guarantee backs this up giving clients plenty of time to try products without the risk of ending up with inappropriate solutions or losing their money.”

Glen has completed his extensive initial training and is now working alongside fellow Trusted Assessors as he develops his own client list. He is thriving in his new position as he concludes:

“I’m proud to have joined such a caring and positive team who thoroughly believe in a client-centric approach. Theraposture has a respected reputation within the industry which hand on heart, I will be upholding through my two decades of sector experience. The reward I gain from helping people and seeing the difference quality, appropriate equipment makes, has always been my motivation – this will continue with Theraposture.”

Outside of work Glen enjoys spending time with his friends, cooking and coarse fishing.

Theraposture appoints highly experienced specialist as new Trusted Assessor for the North

Theraposture, a respected leader in adjustable beds, chairs and care cots, has appointed Craig Ward as its new Trusted Assessor for Northern England, North Wales and Scotland.

Pictured second from right: Craig Ward, new Theraposture Trusted Assessor for Northern England, North
Wales and Scotland, with members of the Theraposture team.

A passion for assisting children and adults

Before joining Theraposture, Craig was a key representative at Leckey for 21 years with multiple responsibilities including client assessment, product life-time support and corporate education.

Craig first developed a passion for assisting children and adults with disabilities whilst completing his Duke of Edinburgh Silver Award. He gained memorable experiences volunteering within the long term care sector and at special schools.

Craig’s time at the John Jamieson School in Leeds, one of the largest inclusive learning centres in the UK, inspired him to seek a career in the mobility and healthcare market. Now with vast knowledge particularly in paediatrics and postural support, Craig joins Theraposture to strengthen its specialist services and enhance value to customers.

Liam Braddell, Theraposture Sales Director adds:

“We are delighted such a talented and knowledgeable individual as Craig has joined Theraposture. His approach and beliefs perfectly resonate with our values – 100% focused on maximising positive outcomes through a clear understanding of client needs.”

More about Craig

Outside of his busy working week Craig lives near Selby in North Yorkshire and is married with two children. He is a retired rugby league player who now enjoys time supporting his children as they develop in football and show jumping.

Craig explains:

“I decided to join Theraposture as the business has an outstanding reputation for quality products and services. Before submitting my application, I spent time talking to people in the industry about the company including visits to Disabled Living Centres. Every professional I spoke to offered a glowing account of its ethical service provision, especially its client-centred approach. This reaffirmed my personal opinion and led to my application. Since joining I have already set myself personal objectives to expand my knowledge of conditions, especially Parkinson’s, so I can deliver a higher level of understanding and compassion.”

Craig continues:

“In terms of professional relationships, I have spent most of my career working closely with NHS Occupational Therapists and Physiotherapists so understand the challenges they face in terms of time and budget. My Theraposture region is where I have operated over the last 20 years so can fully appreciate both local and national issues.  I believe that by purchasing quality, durable and adaptable / modular equipment, Statutory Services can make the best use of limited funding. Theraposture talk about being the considered choice as their products not only last a long time, but many are modular meaning that they can be adapted to track changing needs. Making the “considered choice” will be one of my key messages in the North and Scotland.”

Theraposture Care Cot and Bed price-beating promise proves highly popular at ‘Kidz to Adultz in the Middle’

At the recent ‘Kidz to Adultz in the Middle’ exhibition, Theraposture received high levels of enquiries from therapists regarding its offer to better any comparable child’s adjustable care cot or bed quote.

(Stand C4, Thursday 10th March, Ricoh Arena, Coventry).

Offer extended until the end of June 2016.

This year at ‘Kidz to Adultz in the Middle’ the Theraposture Trusted Assessors offered visitors to its stand the unique opportunity to purchase care cots at a lower price than any other comparable product. This resulted in a healthy number of assessments being booked as Liam Braddell, Theraposture Sales Director explains:

This unbelievable price-beating offer at the Kidz exhibition in Coventry was not to be missed. It proved so popular that we have decided to extend it until the end of June. Despite these lower cot and bed prices, each quality Theraposture paediatric cot and bed will still come with the high levels of service and support associated with our company. I would encourage all OTs who have not taken us up on our promise, to contact Theraposture immediately for a price-beating quote.

Visitors to stand C4 were able to test and compare the electrically adjustable Mascot Mk2 cot, padded wide Hannah cot and Theracare Low bed from the Theraposture range. The Trusted Assessors were busy demonstrating products all day along with explaining the Theraposture 14-day Suitability Guarantee and their products total compliance with BSEN 60601-2-52 regarding safe working heights for carers.

Theraposture appoints new Trusted Assessor

Theraposture has appointed Steve Keetley as its new Trusted Assessor for central England – covering the Midlands to the east coast.

Steve Keetley - theraposture assesor

As established BHTA members, our family-run company is renowned for ethical provision of quality products through its clinically led personal assessments, 14-day suitability guarantee and committed after-sales support. This customer-centric ethos will continue to be delivered by Theraposture’s latest Trusted Assessor – Steve Keetley.

Steve, 45 from Grimsby, Lincolnshire, brings a wealth of mobility and healthcare experience to Theraposture.  During his career, Steve held the positions of Product Development Manager and Regional Sales Manager at Sunrise Medical for over six years. He was responsible for growing the business across Europe and achieved significant success in Northern Ireland. During this time, Steve accrued extensive product knowledge and a comprehensive understanding of mobility-restrictive conditions – which he will now leverage when assisting Theraposture clients.

 

 

Steve comments:

“I will always have empathy for clients who have been struggling with independence as my late Mother was a wheelchair user. From an early age, I became familiar with her difficulties resulting from conditions such as severe arthritis and Kyphosis. Combined with my commercial experience, this has given me real insight to the difficulties people can face and how important it is to remain at home on your own terms. The Theraposture name is synonymous with trust and peace of mind, hence I am proud to part of this successful and caring company.”

Steve continues:

“I have enjoyed completing my extensive Trusted Assessor training over the past few months and have been thoroughly impressed by the ethical approach Theraposture takes in terms of product provision. The whole team is totally focused on ensuring every customer receives the ideal solution for his or her needs and product quality is second-to-none. When you consider the precision and reliability of the German engineering in our original Rotoflex bed, there is no other rotating bed that comes close.”

David Holtum, Theraposture Managing Director, concluded:

“It has been a pleasure introducing Steve to our existing and developing customer base and I believe he will be a real asset for Theraposture. His pro-active and understanding attitude is exactly what we demand of our Trusted Assessors. He joins the business at an exciting time as we continue to grow and introduce new services.”

Outside of Theraposture, Steve is a keen collector of Lambretta and Vespa scooters and has two daughters aged 21 and 27.