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Covid-19 / Coronavirus Safe Services – Our Commitment to You

 

Covid-safe adjustable bed and cot services from Theraposture

In this short video, Liam and Tom explain how Theraposture is keeping its adjustable bed, chair and care cot customers safe during the Covid-19 pandemic.

To all of our customers,

The well-being of our customers; ​​our associates and our staff is our absolute priority, and you can be absolutely assured that we have taken all of the necessary precautions to achieve this. We absolutely understand and acknowledge that all of our clients are highly vulnerable and Covid is a serious risk to them. Our processes are applied to all clients without exception. These have been in place ​​since the beginning of the pandemic.

The company’s COVID-19 procedure (G 104) is still in operation. This policy is constantly under review.

washing hands in sink

Our staff wash their hands before and after every customer contact.


Assessments are available either at a client’s home or by personal live video consultation with our in-house OT, using easily accessible technology such as Star-Leaf, Microsoft Teams, WhatsApp, Zoom, or any other platform you are familiar with.
We can arrange for video group consultations involving several persons, so that family members and healthcare professionals can all be involved. Often this will include the use of equipment that will be set up and operated as part of the consultation. Please call 0800 834654 to book an appointment or use our online booking app.


The equipment that we provide is vital in ensuring that our customers can remain independent at home and can avoid residential care settings. For example, by using the Rotoflex Bed it is likely that less external help will be needed to help with bed transfers and therefore the risks of spreading the Covid virus are massively reduced. Before any customer facing contact, we will discuss any requirements that you may have in addition to our standard procedures.

Theraposture virus safety suits and mask

Theraposture’s safety protection suit and masks which we will wear if required.

These are our standard PPE measures available to keep you and our employees safe – we carry these items on our vehicles at all times:

  • A protective mask that is P3 classification (P3 offers the highest filtration effectiveness and retains about 99.95% of particles)
  • Latex or non-Latex protective gloves (dependent on client preferences).
  • Protective overalls for clothing.
  • Protective covers for shoes.
  • Face visors.
  • Anti-bacterial wipes to wipe down all surfaces that we have been in contact with.
  • Alcohol-based hand gels used between each customer contact.

Our staff perform Lateral Flow Tests each week.

Additionally, our staff will wash their hands before and after every customer contact.

When we arrange to visit your home for an assessment or for a delivery/service call, we will ask you detailed questions to establish if there is any risk to you or to us. We will not take any risks that affect the health of our clients or our staff.

We have been operating at full capacity without incident since the pandemic started.

If you have any further questions, please contact us or call Freephone: 0800 834654.


As suppliers of medical devices and assistive technology, we are providing a vital and essential service and will be able to continue to operate safely. We are recognised as an essential supplier and have the backing of the NHS and the BHTA and the major charities that we work with.


We would also like to take this opportunity to thank you for your continued support and loyalty.
The Theraposture Team

Stay safe, stay well and stay independent!

Updated June 2022

Theraposture to continue with reassuring Covid protection despite Government rules relaxation

Theraposture, the adjustable bed, chair and care cot specialist, has announced it will not be relaxing any of its Covid safety measures to ensure continued protection of clients and healthcare professionals.

Video introduction to protective clothing

The Theraposture video explains its approach to keeping its clients safe from Covid. Watch on YouTube

Theraposture equipment remains vital for individuals with restricted mobility to remain independent, safe, and comfortable in their own home. It supplies trusted medical devices that allow people to be less reliant on carers, avoid relocation to residential care and reduce NHS and social services intervention. During the pandemic, Theraposture products, particularly the Rotoflex turning bed, have proven even more vital in reducing pressures on A&E by lowering falls and the chances of contracting Covid from visiting carers. Proven to eliminate care costs in many scenarios and recommended by leading Occupational Therapists, Theraposture electrically powered products will continue to be supplied in the safest, appropriate and ethical manner.

At the start of the pandemic, Theraposture took the lead in Covid safety by rapidly introducing procedures to protect vulnerable customers, Occupational Therapists, and its staff. The business was regarded as exemplary through its use of hospital-grade PPE and robust procedures from the outset, so reassurance was provided to all who came into contact with Theraposture.

Despite legal requirements being relaxed by the Government from 19th July, this high level of protection will be continued by Theraposture Trusted Assessors and technicians to ensure minimal risk and maximum peace of mind.

  • All staff will follow stringent hygiene processes and receive temperature checks at the start of each working day.
  • Lateral flow tests will be completed on a regular basis and all equipment will be thoroughly sanitised before home demonstrations or deliveries.
  • Protective clothing, hospital-grade masks and latex or non-latex gloves will be worn during all visits and social distancing measure will remain.

Liam Braddell, Theraposture Sales Director, comments:

“As ever we are fully focused on the needs of our clients and will not be relaxing any of our Covid safety procedures in the near future. We are recognised as an essential equipment supplier and have the backing of the NHS, BHTA and major charities such as Parkinson’s UK and the MS Society. Our products, such as the award-winning Rotoflex, help with independent bed transfers and therefore drastically reduce the risk of spreading Covid from close contact with carers.”

“In addition, our remote assessments via video link continue to provide a popular contactless service for end users and healthcare professionals seeking safe interaction with our in-house Occupational Therapist, Shaun Masters. Our whole approach will continue to place safety as the number one priority, so that positive outcomes can be achieved as quickly and easily as possible.”

How Theraposture keeps its clients safe from Covid

 

Covid-19 / Coronavirus Safe Services – Our Commitment to You.

Covid-safe adjustable bed and cot services from Theraposture

In this short video, Liam and Tom explain how Theraposture is keeping its adjustable bed, chair and care cot customers safe during the Covid-19 pandemic.

To all of our customers,

The well-being of our customers; our associates and our staff is our absolute priority, and you can be absolutely assured that we have taken all of the necessary precautions to achieve this.

All of our employees are fully aware of the current requirements and are following our Covid – 19 policy to protect you and our staff.

washing hands in sink

Our staff wash their hands before and after every customer contact.


Every morning, our Delivery Teams, Trusted Assessors and our Service Technicians check their temperatures before they leave home.


Customer-facing staff then send the results by text to the company so that we know our employees are safe to work and to visit our customers.


Assessments are available either at a client’s home or by personal live video consultation with our in-house OT, using easily accessible technology such as Star-Leaf, Microsoft Teams, WhatsApp, Zoom, or any other platform you are familiar with.
We can arrange for video group consultations involving several persons, so that family members and healthcare professionals can all be involved. Often this will include the use of equipment that will be set up and operated as part of the consultation. Please call 0800 834654 to book an appointment or use our online booking app.


The equipment that we provide is vital in ensuring that our customers can remain independent at home and can avoid residential care settings. For example, by using the Rotoflex Bed it is likely that less external help will be needed to help with bed transfers and therefore the risks of spreading the Covid virus are massively reduced.

Remember that the Government recommended 2 metre distancing is for those not wearing PPE, so with this extra protection we are working very safely.

Theraposture virus safety suits and mask

Theraposture’s safety protection suit and masks

These are our PPE measures in place to keep you and our employees safe:

  • A protective mask that is P3 classification (P3 offers the highest filtration effectiveness and retains about 99.95% of particles)
  • Latex or non-Latex protective gloves (dependent on client preferences).
  • Protective overalls for clothing.
  • Protective covers for shoes.
  • Face visors.
  • Dettol type wipes to wipe down all surfaces that we have been in contact with.
  • Alcohol-based hand gels used between each customer contact.

Additionally, our staff will wash their hands before and after every customer contact.

When we arrange to visit your home for an assessment or for a delivery/service call, we will ask you detailed questions to establish if there is any risk to you or to us. We will not take any risks that affect the health of our clients or our staff.

We have been operating at full capacity without incident since the pandemic started. We have learned a great deal and have enhanced our procedures to ensure that we can keep everyone safe. Will continue to follow developments on a daily basis with intense scrutiny and will always fully comply with the advice given by the experts.

If you have any further questions, please contact us or call Freephone: 0800 834654


As suppliers of medical devices and assistive technology, we are providing a vital and essential service and will be able to continue to operate safely. We are recognised as an essential supplier and have the backing of the NHS and the BHTA and the major charities that we work with.


We would also like to take this opportunity to thank you for your continued support and loyalty.

The Theraposture Team

Stay safe, stay well and stay independent!

Updated December 2021

Video based assessment and demonstration service from Theraposture – working smart to keep you safe!

Theraposture has rolled out its new video assessment and demonstration service with positive results for clients and Occupational Therapists (OTs).

working with video chat

A Theraposture client video assessment in progress.

Theraposture continues to provide essential assistive equipment to keep vulnerable individuals and those with restricted mobility, independent and safe at home. As suppliers of medical devices, Theraposture provide an essential service in supporting private clients, the NHS and Social Care OTs. Trusted and proven products, such as the award-winning Rotoflex Turning Bed, have been designed to enable independent and safe bed transfers and as a result, can help individuals benefit from reduced carer contact. In many cases, the Rotoflex can ensure independence for those who would otherwise struggle, thus avoiding residential care settings and hospitals – essential for significantly reducing the risk of Covid-19 infection.


Less risk of infection to our clients and colleagues


Theraposture are still firm believers in assessment-based provision hence have embraced technology to help with establishing suitability of a product. This results in less risk of infection to our clients and colleagues.

As an alternative to home visits, assessments and product demonstrations are being provided remotely by experienced equipment experts using video conferencing platforms such as Zoom and WhatsApp. This means that Theraposture experts can see the environment where equipment will be used and personally discuss and understand an individual’s situation. Products are demonstrated via video link from our demonstration room and in context to each person’s needs. Occupational Therapists also benefit from this service as they can join the platform – ensuring all stakeholders are included, whilst remaining safe. WhatsApp is proving to be the most popular tool for delivering video assessments.

Liam Braddell, Theraposture Sales Director, explains:

“As an ethical business we are focused on providing a solution that meets the needs, wants and risks for each customer. To understand these, we need to assess each client however with many vulnerable people shielding, we have turned to technology to maintain this vital part of the process. Our live video assessments protect clients and give greater peace of mind during these challenging times. In our experience, most of our clients are delighted to have this option. If potential clients struggle with video calls, then supporting relatives or healthcare professionals assist, plus we always set up meetings so attendees just need to join.”

Liam continues:

“Assessments are centrally booked by calling the Theraposture offices on 0800 834654. Detailed questions are initially asked regarding the user’s situation and we discuss which equipment might be considered. The equipment itself can be prepared in our showroom so that it is possible to view more than one product in an assessment. Once delivered, our 14-Day Suitability Guarantee begins. This ensures that should a product prove to be unsuitable, it can be returned for a refund, modified, or exchanged.”

Specialist Rotoflex turning beds deliver critical home independence with reduced risk during COVID-19 crisis

We continue to provide vital support to vulnerable individuals during the COVID-19 outbreak through its award-winning Rotoflex bed and enhanced services.

As suppliers of medical devices and assistive technology, Theraposture provides a vital and essential service and will be able to continue to operate safely.


“The market-leading expert is recognised as an essential supplier and has the backing of the NHS and the BHTA and the major charities that they work with.”


The equipment that Theraposture provides is vital in ensuring that customers can remain independent at home and can avoid residential care settings. For example, by using the Rotoflex Bed it is likely that less external help will be needed to help with bed transfers and therefore the risks of spreading the Covid virus are massively reduced.Rotoflex bed with fabric surround

Senior Theraposture representatives with the award-winning Rotoflex rotational bed. 

The patented Rotoflex is a specialist bed that will safely and consistently help users get into bed, get out of bed and to stand up without the need of hoisting, stand aids or carers. The Rotoflex takes the user from a seated position to a lying position at the touch of a button. Equally the bed also helps users from a lying position to a seated position from where they can be safely helped to their feet.


“Our solutions are designed to help individuals stay at home safely and with peace of mind”


Vertical lift technology can then raise users, so they achieve a safer standing transfer intentionally without being tipped forward. This proven and trusted product provides independence, and as a result, reduces the need for carer givers.

Liam Braddell, Theraposture Sales Director comments:

“Our mission is always to provide independence, care, and comfort at home through quality and proven adjustable beds, chairs, and care cots. This ethos is now more relevant than ever before with social distancing, isolation, and shielding to beat the spread of Coronavirus. Our solutions are designed to help individuals stay at home safely and with peace of mind – with the ability to reduce or eliminate care costs. With the increased risk of infection between clients and carers, the need for products that facilitate mobility at home is imperative.”

Theraposture virus safety suits and maskTheraposture has introduced enhanced COVID-19 focussed protocols and services so that its assistive products are still available to individuals who are at increased risk because of the need for carers coming into their homes.

Many users of Theraposture products live with Multiple Sclerosis and Parkinson’s. These progressive debilitating conditions can make daily tasks like beds transfers difficult and sometimes dangerous. With a solution such as the Rotoflex bed, the immediate and future needs and risks are fully met.

This means that users could avoid residential care, hospital stays and the need for care packages. In addition, without appropriate and effective assistive equipment in the home, the risk of injury from falls is increased which can lead to undue pressure on the NHS. This furthers the risk of infection from COVID-19 hence Theraposture is continuing to provide products and equipment servicing if requested and where appropriate.


Theraposture’s key workers are operating with utmost caution and protection as per the government’s latest guidance


Theraposture’s key workers are operating with utmost caution and protection as per the government’s latest guidance which is continually reviewed. New services have been introduced such as group video client assessments which support end-users and Occupational Therapists so the duty of care can be maintained.

 

Liam concludes:

“We continue to receive high numbers of calls from existing and potential new customers seeking solutions for increased safety at home. Our Rotoflex bed is an exemplary product that delivers a proven alternative to domiciliary care and relocation to residential or nursing care. Add to this our comprehensive OT-led advice, partnership with Parkinson’s UK, we are helping to support the NHS and reduce unprecedented pressures on social care.”

Theraposture adjustable beds and chairs – reassuring you and protecting your clients

Duty of Care certificate

As suppliers of medical devices and assistive technology, we are providing a vital and essential service and will be able to continue to operate safely.

Our team is standing by to rapidly provide essential Rotoflex beds, Hi-Lo beds, Chairs and Care Cots so your clients can maintain their independence at home.

The Theraposture duty of care remains as robust as ever – delivering positive outcomes with utmost hygiene standards. Reduce the need for contact from outside carers with our quality, reliable equipment.

  • We have absolutely no supply issues with Rotoflex beds, adjustable beds and care cots – stock has been increased in the UK and Germany.
  • We will HONOUR all existing quotes for a period of 3 months from NOW to ensure vital equipment can be purchased without additional cost.
  • We will COMMIT to our current prices for all items in stock over the next 3 months.
  • Our COVID-19 policy is in place and is being used. This is there to keep your clients and our staff safe. We are going beyond Government advice by introducing additional measures including DAILY temperature readings for all customer-facing staff.
  • Our office staff are fully operational from home, awaiting your call.
  • Our service and delivery staff are fully operational and are working in complete compliance with our COVID-19 policy.

We are able to deliver product quickly to help your clients if needed – please call us now: 0800 834654 or contact us online.