Covid-19 / Coronavirus Safe Services – Our Commitment to You.

Covid-safe adjustable bed and cot services from Theraposture

In this short video, Liam and Tom explain how Theraposture is keeping its adjustable bed, chair and care cot customers safe during the Covid-19 pandemic.

To all of our customers,

The well-being of our customers; our associates and our staff is our absolute priority, and you can be absolutely assured that we have taken all of the necessary precautions to achieve this.

All of our employees are fully aware of the current requirements and are following our Covid – 19 policy to protect you and our staff.

washing hands in sink

Our staff wash their hands before and after every customer contact.

Every morning, our Delivery Teams, Trusted Assessors and our Service Technicians check their temperatures before they leave home.

Customer-facing staff then send the results by text to the company so that we know our employees are safe to work and to visit our customers.

Assessments are available either at a client’s home or by personal live video consultation with our in-house OT, using easily accessible technology such as Star-Leaf, Microsoft Teams, WhatsApp, Zoom, or any other platform you are familiar with.
We can arrange for video group consultations involving several persons, so that family members and healthcare professionals can all be involved. Often this will include the use of equipment that will be set up and operated as part of the consultation. Please call 0800 834654 to book an appointment or use our online booking app.

The equipment that we provide is vital in ensuring that our customers can remain independent at home and can avoid residential care settings. For example, by using the Rotoflex Bed it is likely that less external help will be needed to help with bed transfers and therefore the risks of spreading the Covid virus are massively reduced.

Remember that the Government recommended 2 metre distancing is for those not wearing PPE, so with this extra protection we are working very safely.

Theraposture virus safety suits and mask

Theraposture’s safety protection suit and masks

These are our PPE measures in place to keep you and our employees safe:

  • A protective mask that is P3 classification (P3 offers the highest filtration effectiveness and retains about 99.95% of particles)
  • Latex or non-Latex protective gloves (dependent on client preferences).
  • Protective overalls for clothing.
  • Protective covers for shoes.
  • Face visors.
  • Dettol type wipes to wipe down all surfaces that we have been in contact with.
  • Alcohol-based hand gels used between each customer contact.

Additionally, our staff will wash their hands before and after every customer contact.

When we arrange to visit your home for an assessment or for a delivery/service call, we will ask you detailed questions to establish if there is any risk to you or to us. We will not take any risks that affect the health of our clients or our staff.

We have been operating at full capacity without incident since the pandemic started. We have learned a great deal and have enhanced our procedures to ensure that we can keep everyone safe. Will continue to follow developments on a daily basis with intense scrutiny and will always fully comply with the advice given by the experts.

If you have any further questions, please contact us or call Freephone: 0800 834654

As suppliers of medical devices and assistive technology, we are providing a vital and essential service and will be able to continue to operate safely. We are recognised as an essential supplier and have the backing of the NHS and the BHTA and the major charities that we work with.

We would also like to take this opportunity to thank you for your continued support and loyalty.

The Theraposture Team

Stay safe, stay well and stay independent!

Updated December 2021